About Linda Jade

I bring with me creativity, experience, and enthusiasm. I have managed operational budgets between $2M-$5M for large tech companies in the Bay Area, including Uber, Facebook, Visa, and Kaiser Permanente. I have managed teams of 5-8 people across departments in matrix organizations. During my time at the aforementioned companies, I helped to streamline processes and set up systems to improve business operations and financial operations—all while working under limiting constraints such as tight deadlines and changing management. I am well versed in many tools, suites, microsites, operating systems, and intranet systems. I have been adaptable at each position to be a team player from my solid background as an events manager handling large scale festivals and organizing trade shows. I have been adaptable at each position by pivoting regularly and applying agile project management strategies for success.

After so many years across various sectors, I launched my own agency to offer business development advising, project management consulting, social media strategic marketing, website redesigning, and other services. by combining the skills from my vast work experience, I have been able to help businesses thrive—doing so even during unprecedented times with the current covid pandemic. I have been trained in programs offered by the small business administration such as loans and grants, as part of the federal cares act, to help small business owners get access to capital.

As a project manager at facebook, I am a seasonal contractor with the product quality organization—which comprises of many teams and over 300 people. the teams include product analytics, product experience, strategic initiatives, program management, and quality assurance. I work closely with other project managers, product managers, program managers, creative producers, and engineers to lead projects for our internal stakeholders. a project i’m leading involves revamping the internal website for better functionality to help the vice president’s efforts to rebrand her organization since the teams recently restructured, provide cohesive design across team micro-sites, and share team decks and tools. I also lead an initiative with the facebook creative design team, to form a library or collection of impact win assets (case studies) for the organization so stakeholders can select any asset to insert into their presentation decks for future reference.

Previously, i was a business development client manager. I worked closely alongside the san jose women’s business center director to provide a wide array of direct services. I set-up one-on-one consultations to assist with business starts, i taught business foundation training courses, participated in business development webinars, advised on marketing strategies to scale or pivot businesses, coached clients on how to access business capital (loans and grants), engaged in partnership development with external community stakeholders, prepared surveys to analyze our center’s effectiveness, planned partnership virtual events (such as marketing bootcamps) to expand outreach, updated our client management database, and created marketing assets to disseminate information to the hundreds of clients we service in the bay area network.

Below is a summary of other positions I have held in southern california and the bay area:

• As a business operations manager, I reconciled hundreds of purchase orders for the partner center at facebook while managing a team of 10+ people. I handled the process of on-boarding contractors in addition to vendors by creating sow’s and working with legal. I also worked with accounts receivable to track weekly expenses for the team, and iterated the process flow to increase efficiency. I managed the email alias for routing sales center inquiries to the sales team consisting of product managers across product verticals. I followed up on the team’s project managers and program managers to ensure we were on track with our team’s key performance indicators. I utilized many project management and financial planning tools such as anaplan, quip, google docs, and tableau.

• As a business analyst, I was a junior project manager where I worked at visa for special project initiatives and performed operational duties such as curating decks, updating project trackers, updating weekly reports, and preparing meeting notes for senior level employees in the risk, audit and public policy department--which comprised of roughly 300 employees.

• As an assistant project manager, I handled multiple streams of work across three departments for the buy-to-pay organization (accounts payable, sourcing, and supply chain/demand planning) at kaiser permanente. I assisted senior directors with their strategic initiatives, including roadmapping, overhauling systems processes, cleaning up databases and inventory guides (hosted on oracle’s erp database), analyzing spend purchase by data mining spend logs, tracking vendor service level agreements, and preparing decks for regional leadership meetings.

• While at uber, I worked on the people development team to assist with flagship manager training events that ran continuously every few weeks. I coordinated with the team’s design engineers to proofread learning materials, plan their calendar of learning modules in the lms system, handled the logistics for in-person manager conferences, scheduled 1-on-1 coaching sessions with offsite (virtual) executive coaches, and tracked team expenses such as ordering swag merchandise and curating catering menus for the manager trainings. I utilized many project management tools such as asana, work day, and excel.

• As the managing director in san diego, I laid the foundation for the start up’s event management infrastructure that produced an annual healthy eating festival with about 3000 attendees by the time i left. in addition, they produced quarterly co-hosted, pop-up events leading up to the annual large festival. I developed business operations processes by creating sop’s for events operation optimization and deployed salesforce to capture leads for sponsorship follow-up’s. by utilizing project management tools to ease the workflow such as slack and trello. I created roadmaps, statements of work, project work packages, defined scope and mapped deliverables. At the foundation of my background is the years of technical events coordination experience where I worked alongside hr business partners to run corporate events for both small and large companies.

I am tech savvy with anaplan, tableau, quip, asana, adobe, google suite, sharepoint, salesforce, excel (pivot tables, data trackers, project trackers), canva, e-procurement software for po reconciliation, video conferencing (zoom, skype, google hangouts), microsoft office suite and macbook applications, microsoft project, crm, etc. multi-lingual in english, vietnamese, and spanish.